I know you all want to read more about number 4...from the millions of requests that I've gotten (ha) but I think I'd rather start the list of "Customer Service Calls....The Rules...."
1. Before you call any 800 number--Please put your children, animals & significant others in a closet and lock the door til you're done. We really don't appreciate hearing your children screaming in our ears. We don't, in any way, find their antics nearly as priceless as you do.
2. Read your bill before you start bitching and whining about it. Read the front and back of all pages. Read it every single month. No company ever just puts charges on your bill just for thrills or to see how long it will take you to notice. All price increases need to be okayed by the FCC or PUC before they take effect and you are given at least 30 days notice.
3. It doesn't matter how long you've gone to school or whether you are a doctor,lawyer or Indian chief, I still know more about your service than you do. I know more about the technology than you do and I've got all day to listen to you as you lose your braincells. (And just so you know, whenver it gets very quiet, you are on mute as we *laaaaauuugghh*, tell our neighbors how stupid you are and wait for you to just....shut up)
4. Just about anything a "supervisor" can do, we can do...we just don't want to give it to you. Why should we? Sometimes it just feels better to piss you off.
5. Anyone over 60 must take a test before they are allowed to get any sort of electronics. If you can't operate it, you can't have it.
Okay, I think I've gotten those frustrations out....
You know, I'm a lover of Christmas....I love the shopping ....love the decorating...love giving out gifts...but with 15 days left til the big day, I'm really ready for it to be over. My tree's been up, my little cubicle has been all Xmas'd up, I've got all but the tiniest of gifts done...I guess maybe I peaked too soon. I try to do as much of my shopping as possible online. I really....really ...really hate crowds. People get mean, cranky and pushy...and then I have to be rude. I don't like being rude (okay, maybe I do...it allows me to get my frustrations out...yeah, I'm frustrated a lot..probably lack of sex...)
So, Happy Holidays....go "accidentally" bump a few old people for me....
My music..like it or not!
- So What by Pink
- Picture To Burn by Taylor Swift
- You Belong With Me by Taylor Swift
- Should've Said No by Taylor Swift
- Cheater Cheater by Joey & Rory
- Best Days Of Your Life by Kellie Pickler
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Rules of calling Customer Service!
- 1. Before you call any 800 number--Please put your children, animals & significant others in a closet and lock the door til you're done. We really don't appreciate hearing your children screaming in our ears. We don't, in any way, find their antics nearly as priceless as you do.
- 2. Read your bill before you start bitching and whining about it. Read the front and back of all pages. Read it every single month. No company ever just puts charges on your bill just for thrills or to see how long it will take you to notice. All price increases need to be okayed by the FCC or PUC before they take effect and you are given at least 30 days notice.
- 3. It doesn't matter how long you've gone to school or whether you are a doctor,lawyer or Indian chief, I still know more about your service than you do. I know more about the technology than you do and I've got all day to listen to you as you lose your braincells. (And just so you know, whenver it gets very quiet, you are on mute as we *laaaaauuugghh*, tell our neighbors how stupid you are and wait for you to just....shut up)
- 4. Just about anything a "supervisor" can do, we can do...we just don't want to give it to you. Why should we? Sometimes it just feels better to piss you off.
- 5. Anyone over 60 must take a test before they are allowed to get any sort of electronics. If you can't operate it, you can't have it.
- 6. Please stop asking us how we are ..we really don't care how you are and you make us politely ask you after you ask us. Just start talking and whining about the problem so that we don't have to "mute" you (see previous posts about what happens when you are muted)
- 7. Do *not* eat or chew gum while talking to us. I can understand if you were catching up on lunch while on hold and I'm willing to give a little leeway but you better apologize for it and stop. Do you know how many times I've wanted to tell people that I can't understand them with their mouth full? And to ask them if their mother ever told them that it was just plain rude! I don't chew gum while I'm talking to you...do you consider yourself better than me? You think you are better than *me*?
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Where I go to play....
Ron, Opie, Andy, and The Fonz...for Obama
See more Ron Howard videos at Funny or Die
TMZ, baby!
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About Me
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- I'm the quiet girl who spends her lunch reading. The one that people say "was always smiling and sweet" when the newscaster interviews them after "the attack"--My lifestatement--A writer writes, always.
Doggie Heaven....
Rest in Peace-- my darling Scarlett...17 years together ...from the animal shelter to the end you were one of the sweetest things in my life...8/12/08
4 comments:
Amen to everything you just wrote, it's funny but it's the truth people!!! You may think you know how to read your bills but you don't work for us now do you? So leave it up to the professionals!!!
Welcome to the wonderful world of blogging Ms thang. WOOT!! finally something interesting to read (sorry old friends but everything you write about I already know HA!). Everything that she has listed is TRUE!! TRUE! did I say TRUE! awww the joy of being able to say what we want and no one can do a damn thing about it rofl
Oh, and another thing, if you happen to be a doctor of some kind, that's just peachy but don't force it on everybody to call you Dr. Phil or Dr. Zhivago or whatever Dr Fill In The Blank when we don't tell you to call us Customer Service Proffesional Mr Victor or Enetertainment Consultant Dena or CSP Sandra. Just because we didn't go to college or university like you to earn our title, we deserve some respect as well, right? Right! So next time you call expect us to call you Mr. or Ms. Or Mrs. Robinson just like every other customer we encounter and be glad that we're not hanging up on you and helping you figure out your bill since you can't yourself with your degree and all... Maybe it's time to go back to basics and learn basic math?
WoW is this what you think about your wonderful customers who pay your salaries?? LMBAO
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